Refund & Return Policy

Last Updated: August 31, 2026

At North Supplements, we stand behind the quality of our products. NeuroMind Pro is sold with a Satisfaction Guarantee. If you are not completely satisfied with your purchase, we are here to help.

1. Guarantee Period

You may request a refund within 60 days from the date of your original purchase. This applies even if the product bottles are empty.

2. Eligibility for Refunds

• The request must be made within the 60-day window.
• Proof of purchase (order number or email) is required.
• Refunds apply to the product price. Original shipping costs are non-refundable unless the item arrived damaged or defective.

3. How to Request a Refund

To initiate a return or refund, please contact our customer support team at:
support@northsupplements.online

Please include your order number and a brief reason for your return. Our team will provide you with a Return Merchandise Authorization (RMA) and instructions on where to ship the product back.

4. Processing Time

Once we receive and inspect the returned item(s), we will process your refund within 5 to 10 business days. The refund will be issued to the original payment method used at checkout. Please allow additional time for your bank or credit card company to post the refund to your account.

5. Damaged or Defective Items

If your product arrives damaged or defective, please contact us within 7 days of delivery with photos of the damage. We will promptly arrange for a replacement or a full refund, including shipping costs.